A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Spade dispatch around speed, because every extra hour of standing water costs more to repair.
Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Spade homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our Spade crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Water Removal in Spade is treated as a specialty, not a side offering. Full insurance and Spade, TX licensing back every job we take in Spade.
Local equipment staging is the difference between a 45-minute arrival and a next-morning one for Spade calls.
Ask any Spade property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Spade technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.
The Spade jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a Spade property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Spade dispatcher will tell you honestly whether it's urgent or something we can schedule.
From a single flooded closet to a three-story commercial building, our Spade crews scale the response to match the actual damage. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
Our Spade units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Spade moisture is trapped, with daily logs so you can watch the numbers improve.
For Spade families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Spade get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Spade crews are trained for that exact protocol.
Every Spade drying job includes preventive antimicrobial application aimed at heading off mold before it starts.
We quote every Spade job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Because equipment is staged inside Spade, most calls see a technician on-site in under an hour.
We photograph and log every step so your Spade claim moves faster and you're not arguing with an insurer alone.
If moisture readings aren't where they should be at the end of a Spade job, we come back and keep drying at no extra charge.
A short call tells us whether your Spade job needs one technician or a full crew before anyone drives out.
A licensed technician heads to your Spade address with extraction and drying equipment already loaded.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
Daily moisture checks continue on every Spade job until each material reads dry, and you get a full report at the end.
Every Spade job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Spade job, in writing. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
A guarantee only means something if it's backed by documented numbers, which is why every Spade job closes with instrument readings attached.
"Our water heater failed at midnight and a Hirex Water Damage technician was already extracting water by 1am. Didn't expect that kind of speed." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Because equipment is staged inside Spade, most calls see a technician on-site within 60 to 90 minutes.
We always quote first; you'll see a written estimate for the Spade job before drying equipment starts running.
Our Spade on-call rotation covers extraction, drying, and blackwater response any hour of the day.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Yes, our Spade crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
We scale crews and equipment for commercial Spade accounts and assign a dedicated project lead beyond a single unit.
Most Spade residential jobs dry out in 3 to 5 days depending on how much material got wet.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
We stand behind every Spade job with a documented dry-standard guarantee.
We cover Spade and the surrounding zip codes listed below, plus nearby communities throughout Spade, TX.
Not necessarily — many Spade customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Beyond Spade itself, coverage extends across nearby zip codes, with additional Spade, TX crews available for large-scale or commercial losses. If your address falls inside or near Spade, a Hirex Water Damage crew can typically respond the same day.
Local familiarity helps, since Spade's building stock varies enough by neighborhood that a one-size approach to diagnostics doesn't always fit.
— Embedded service-area map for Spade, Spade, TXReach our Spade line directly and get a technician on the way today.
Call +1-844-578-1604